office 365 for mac not syncing outlook between desktop and mobile

Office 365 Not Syncing Outlook Between Desktop And Mobile Download Shared Folders

I have a corporate Office 365 account, which Ive configured on the iPhone.

I used Outlook for IOS first, but am using the native mail and calendar apps now.

Office 365 calendar appointments which I put into Outlook on my desktop appear fine on the iPhone, but appointments created on my iPhone never sync back to Office 365.

Settings - calendar - default calendar - if you want you can change it to outlook.

Second if you have multiply accounts, when you create an event on your phone make sure you set it for exchange account - in the calendar tab.

When I create a test event, the default comes up correct, but if I check it, its ExchangeCalendar.

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Consist of 3 Windows Server 2016 remote desktop servers we are using UPDS.

I would like to mention I would really not like to rebuild her profile or re create her ost file.

So whats going on.

To be 100 honest I am not sure how they are supposed to behave, but it seems to be like they are supposed to be in real time.

Office 365 Not Syncing Outlook Between Desktop And Mobile Download Shared Folders

The download shared folders option is set correctly).

When I mean real time I mean when you view from right click and sync status on that users calendar.

What they see is an entire list of shared calendars and they can toggle which ones they would like to see.

For this user if I right click and look at the synchronization status its about 6 hours behind, If I open and close outlook it maintains the same, hitting send and receive all does the same.

But at random times it will sync, I cant get it to behave consistently.

I tested with a different user in the environment and her shared folders synchronization times were in real time for the same users we tested with with user A, but she does not leave the calendars also selected like user A.

So the folders may just force a sync when you select and deselect for user B.

If I deselect and reselect the calendar is does not force a sync for user A.

The way we know this is not working is if someone sends her a shared calendar invitation and she forwards it to a user that user gets it and it shows up as tentative in his outlook from his session, but from her outlook she never sees this on his calendar and once synchronization occurs (seems to be random) on that calendar bam she sees it.

I am a bit new to RDS environments but something seems off and I cannot figure out what would cause this synchronization delay.

Any assistance much appreciated again would love to not start with rebuild the profile or delete the ost so any options before that would be awesome Or anything else to check.

You could also try to share this problematic calendar via OWA to check the.

Outlook version to the latest one to check it, or turning off.

Office 365 For Mac Not Syncing Outlook Between Desktop And Mobile